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Customer Service / Sales Representative

Job description:

We are excited to bring an outgoing individual with prior customer service and sales experience onto our team. The duties of the Customer Service/Sales Representative include, but are not limited to:

What we look for:

  • Analyze customer transactions, correct customer records, and adjust errors.
  • Answer telephone and customer emails.
  • Process customer payments.
  • Perform calls to customers with accounts receivable balances.
  • Handle customer problems with finesse and escalate when appropriate.
  • Respond to customers in a timely manager.
  • Ability to retain knowledge of services, prices and installation times as required.
  • Assist in scheduling recoveries, installs and service call as requested.
  • Completing signups by entering all new account information into our CRM system.
  • Contributing to team effort by accomplishing tasks accurately and timely as needed.
  • Strong ability to close sales.
  • Perform all other duties as assigned by supervisor.

An eligible candidate will use excellent communication skills and have a pleasant telephone voice/manner/grammar. Basic computer skills are also required including Microsoft Excel experience. A minimum of one year experience in a fast-paced customer service and sales related position or field is required as well as a high school diploma or the equivalent.

This is a full-time position. Please inquire about salary.
We look forward to hearing from you!

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  • Reporting to Project Manager
  • Converting designs to code
  • Writing SEO performant code
  • Integrating React / Angular

Sound like the job for you?

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